TERMS OF SERVICE Last Updated: 26 March 2026
Welcome to srilankahotelsguide.online. These Terms of Service (“Terms”) govern your use of our website and services.
By accessing or using our platform, you agree to these Terms. If you do not agree, please do not use our website.
About Our Platform
srilankahotelsguide.online is an online directory and discovery platform that:
- Helps users find hotels and accommodations in Sri Lanka
- Allows hotel owners to list and promote properties
- May provide booking services in the future
We do not own, manage, or operate hotels listed on our platform.
Acceptance of Terms
By using our service, you confirm that:
- You are at least 18 years old
- You have legal authority to enter agreements
- You accept these Terms and any future updates
We may update these Terms at any time. Continued use means you accept the updated Terms.
Rules & Restrictions
When booking (future feature) or using listings:
- Each hotel/property will have its own policies
- These may include pricing, cancellation, and refund rules
You must agree to those rules before making any booking.
If you violate these rules, your booking may be cancelled and payments may not be refunded.
Use of Our Service
You agree that:
- You will use the platform only for personal or legitimate business use
- All information provided is true and accurate
- You will not misuse or abuse the system
You must NOT:
- Make fake bookings or listings
- Copy or scrape website data
- Attempt to hack or disrupt the system
User Accounts
To access some features, you may need to create an account.
You are responsible for:
- Keeping your login details secure
- All activity under your account
- Informing us of unauthorized access
Hotel Listings (For Property Owners)
If you list a property:
- You are fully responsible for all content (photos, prices, descriptions)
- Content must be accurate and not misleading
- You must have legal rights to list the property
- We may:
Approve, edit, or remove listings
- Suspend accounts that violate rules
Listing content is provided by property owners, and accuracy is their responsibility.
Search Results & Promotions
- Listings may appear based on relevance, location, or user preferences
- Some listings may be promoted (featured/ads)
Sponsored listings may be displayed separately for transparency.
Third-Party Services
Our platform may redirect you to:
- Hotel websites
- External booking systems
We are not responsible for:
- Third-party bookings
- External services or payments
Any booking through third parties is your responsibility.
Booking Confirmation (Future Feature)
When booking is available:
- You will receive a confirmation email
- It will include booking details and pricing
If you do not receive confirmation, you must contact us.
Pricing & Payments (Future Feature)
- Prices displayed are provided by hotels
- Prices may change at any time
We may:
- Correct pricing errors
- Cancel bookings with incorrect pricing
Pricing is dynamic and may vary based on availability.
Taxes & Additional Charges
- Prices may include or exclude taxes
- Some local taxes may be payable at the hotel
Users are responsible for:
- Bank fees
- Currency conversion charges
Cancellations & Refunds
- Governed by hotel-specific policies
- Some bookings may be non-refundable
Refunds depend on the property’s rules, not the platform.
Content & Reviews
Users may submit:
Reviews
Ratings
Photos
By submitting content:
You give us permission to use and display it
Content must be truthful and lawful
We may remove any content at any time.
Intellectual Property
All website content including:
- Design
- Logo
- Features
are owned by srilankahotelsguide.online.
You may not copy or reuse content without permission.
Limitation of Liability
We are not responsible for:
- Hotel service quality
- Booking issues
- Incorrect listing information
Hotels provide the services, not the platform.
All services are provided “as is” without guarantees.
Privacy
We handle your data according to our Privacy Policy.
Fraud & Misuse
We may:
- Cancel suspicious bookings
- Suspend accounts
- Take legal action if needed
Governing Law
Contact Us
For support or complaints:
📧 info@srilankahotelsguide.online
🌐 www.srilankahotelsguide.online